:bulletred: Listen to them. Half of the time, sad or stressed people aren't really looking for an answer; they just want to be heard and have a chance to vent. Do you know why they're sad? Do they seem like they might be in a talkative mood? Pull up a chair, offer a smile, and give them a shoulder to cry on.
Never interrupt them in the middle of their story. Unless there is a pause that tells you commentary is okay, keep your side comments to "Oh" and "Man". Otherwise, you could come off as very rude, making them feel even worse.
Seem genuinely interested in what their problem is, even if you couldn't care less or don't really know how to re